In The Know
                Steph Edwards (Police, InTheKnow.Community Volunteer, Surrey)

Trading Standards Alert


Crime Prevention Survey Feedback     In The Know - Surrey Police

Survey on an increase in council tax
to help protect operational policing

Message from the Police and Crime Commissioner, Anthony Stansfeld:

On Tuesday 19th December the Home Secretary announced a substantial £450 million increase in police funding across England and Wales. However, this funding package assumes that all Police and Crime Commissioners (PCCs) will raise the police element of council tax by £1 a month (or £12 a year) for a band D property which, collectively, will raise £270 million of the £450 million increase. This will allow forces to continue to provide an effective service in their critical work to fight crime and protect the public.

At present around 60% of Thames Valley Police’s £393 million annual policing budget is funded by central government, with the policing element of your council tax making up the remainder. Since 2010/11 the police grant has been cut by around 38% in real terms which has resulted in Thames Valley Police (TVP) having to make £99 million of savings in order to balance the budget.  These cuts have already led to a manpower reduction of over 1,000 full time equivalent posts, including more than 450 police officers.

Setting the budget for 2018/19 needs to be considered in the context of an already constrained financial position as well as the additional pressures policing faces as demand in some of the most complex and challenging areas continues to increase. This includes rising reports and cases of hidden crimes such as domestic abuse, child abuse, sexual offences, serious violence and exploitation have all increased the pressure on police resources.

Needless to say this is proving to be extremely challenging and without the increase of £12 per year in council tax, as recommended by the Home Secretary, we would have to make further significant reductions in police officers and staff which will affect the level and quality of policing service we are able to offer you.

In November 2017 TVP was judged by the Her Majesty’s Inspectorate of Constabulary, Fire and Rescue Services (HMICFRS) to be ‘outstanding’ in the efficiency with which it keeps people safe and reduces crime. This includes an ‘outstanding’ for its understanding of demand and its use of resources to manage demand, and its planning for future demand was judged to be ‘good’. Thames Valley Police was one of only two forces nationally to have been awarded an overall rating of outstanding.

Ideally I would not choose to consult over the busy Christmas and New Year period and particularly on such an important issue, however, the Chief Constable and I only received the provisional police grant settlement for 2018/19 from the Home Office on Tuesday 19th December.   Unfortunately due to budget decisions needing to be finalised by the end of January I am only able to run the consultation until midday on Thursday 11th January. I apologise for the timing and length of the consultation period but I hope you will take the time to complete the survey which will help the Chief Constable and I to make an informed decision on the budget for 2018/19.

Today I have launched a short online survey to seek your views on this increase, which can be found on the below link and I would encourage you to complete it and share widely:

Those residents who do not have access to the internet can write to the Office of the Police and Crime Commissioner, Thames Valley Police Headquarters, Oxford Road, Kidlington, Oxon, OX5 2NX with your answers to the below questions.

Question 1
Do you think an extra £12 per year in council tax, for a Band D property, to help protect operational policing in Thames Valley would be money well spent?

Yes / No

Question 2
If you have answered No to question 1 will you please explain why and propose an alternative annual increase that you believe is justified and will enable the Force to do their job effectively?

Please note that all responses needs to be received by midday on Thursday 11th January 2018

Anthony Stansfeld
Police and Crime Commissioner for Thames Valley



Message Sent By
Neil Hawkins (Police, Communications Officer, Forcewide)




Crime Prevention Survey Feedback   In The Know - Surrey Police

Council Tax 2018-19 Have your say on proposed police funding

Would you be prepared to pay more in council tax to sustain our policing levels?

That is the question Police and Crime Commissioner (PCC) David Munro is asking Surrey’s residents as he today launches his annual budget consultation to help him decide on the police precept for the next financial year.

The PCC is inviting the public to fill in a short online survey on whether or not they would support a proposed £12 increase a year to help protect frontline policing over the next year and create a more sustainable service in the years to come.

The survey, which closes at midnight on Sunday 14th January, can be found here:

One of the PCC’s key responsibilities is to set the overall budget for Surrey Police including determining the level of council tax raised for policing in the county known as the precept.

On Wednesday this week the Government announced that the precept cap for policing has been raised from the previous level of 2% - giving PCCs the ability to go up to a maximum increase of £12 on a Band D Council Tax bill in order to be able to protect front line policing.  For Surrey this proposal would mean residents’ average Band D council tax increasing from £224.57 to £236.57 a year.  This equates to a 5.3% increase to be applied to the policing element of council tax for all residents.

Surrey Police has reduced its reserves to the lowest level for any police force in the country and plans to make £5.3m of savings next year.  Prior to the Government announcement, the PCC was asking the Chief Constable to consider where further service cuts would need to be made, which would inevitably have led to reduced numbers of police officers.  An average £12 a year increase in council tax per household will allow Surrey Police to protect local policing teams and keep the Neighbourhood Policing footprint at current levels.   It will ensure that Surrey Police is better placed to anticipate and respond to increasing threats, such as cybercrime and child abuse.  It also allows investment in efficiency programmes and better IT, giving Surrey a police force fit for the future and better equipped to protect residents from criminals.

PCC David Munro said: “Asking the public for more money is never an easy option and I can assure residents I’ve thought long and hard about what is the right level of precept, taking everything into account.

“It has been a challenging year for policing, not least in the response to terrorism. The Government has rightly invested more money at a national level in tackling this and other issues such as cyber-crime. But at the same time, local forces, including Surrey, are continuing to see a rise in demand for their services against a backdrop of rising levels of reported crime.

“Whilst some of our dedicated teams are busy tackling growing demand in areas such as domestic abuse, sexual offences, online crime and child abuse, these officers, by the nature of their work, cannot provide a visible patrol presence on our streets. However, I’m also aware that more ‘visible’ issues such as burglary and anti-social behaviour continue to concern residents in our communities.

“I believe Surrey Police provides a good service for the public but is currently running at the limit of its capabilities, putting that under serious threat. The Force must find substantial savings over the next four years and when you add that to the recent unfunded pay award of 1% to police officers and rising inflation - it is clear the financial strain is increasing all the time.

“It is my view that if we are to continue giving residents an effective police service now and in the future, this rise in the policing element of council tax is necessary and the right option for the Surrey public.

“The public must get value for money from their local force, of course, and we are currently working on projects to make savings in the longer term by rationalising the estate, exploring further regional collaboration and seeking better use of upgraded technology.

“Setting the policing element of the council tax is one of the key decisions a PCC has to make so it is really important to me to get the views and opinions of the people who will be paying it. I would ask everyone to take a minute to fill out this brief survey and let me know their views which can help me make my decision.”

To read more about the PCC’s proposal and the reasons for it – click here:


Message Sent By
Freddie Onadeko (Surrey Police, Digital Producer, Corp Comms)



Surrey Heath Neighbourhood Police Team Communique

Fake Government Grants Fraud Alert

December 2017


Individuals and businesses are being warned to watch out for cold calls and online contact from fraudsters who are offering victims the opportunity to apply for Government grants for an advance fee.

To make the grants look legitimate fraudsters have set up bogus companies and convincing looking websites that claim to be operating on behalf of the UK Government.

Fraudsters cold call businesses and individuals offering the grant and if they’re interested direct them to fill out an online application form with their personal information.

Once the fraudsters have that information they’ll contact back victims and congratulate them on being accepted onto the grant programme.   

Pre-paid credit cards

Applicants are then asked to provide identification and are instructed to get a pre-paid credit card to deposit their own contribution to the fake Government grant scheme. Fraudsters will then contact victims on the phone or are emailed and asked for the details of their pre-paid credit card and copies of statements to in order for them to add the grant funds.

Of course the grant funds are never given by the fraudsters and the money that’s been loaded by the victim onto the card is stolen.

If you receive one of these calls, hang up immediately and report it to us. We’ve already taken down one website fraudsters have been using to commit this fraud and are working with Companies House to combat this issue.

How to protect yourself:

Be wary of unsolicited callers implying that you can apply for grants. You should never have to pay to receive a government grant, and they definitely won’t instruct you to obtain a pre-paid credit card. The government should have all the information they need if a genuine grant application was submitted, therefore any requests for personal or banking information either over the phone or online should be refused.

What to do if you’re a victim: 

  • If you think your bank or personal details have been compromised or if you believe you have been defrauded contact your bank immediately.
  • Stop all communication with the ‘agency’ but make a note of their details and report it to Action Fraud.
  • If you have been affected by this, or any other type of fraud, report it to Action Fraud by visiting or by calling 0300 123 2040.

The information contained within this alert is based on information from gathered by the National Fraud Intelligence Bureau (NFIB).  The purpose of this alert is to increase awareness of this type of fraud. The alert is aimed at members of the public, local police forces, businesses and governmental agencies.

Message Sent By
Action Fraud (Action Fraud, Administrator, National)




Surrey Heath Neighbourhood Police Team Communique


                                           December 2017/ Issue 26


Good news

Your Questions Answered – “What is the point of reporting crime to the police?  I know who did it but they do nothing”

News Release – Man charged with drink-driving following a collision in Knaphill

Crime Prevention Advice – Christmas Safety Tips

Your Surrey Heath Neighbourhood Team – personalities, priorities, crime statistics, stop & search statistics

How to help your Surrey Heath Neighbourhood Team – reporting crime etc



31 Brook Road, Bagshot has had a closure order extended until 14th March 2018.  The property had been linked to drugs and anti-social behaviour.  The order in place has restricted those who can enter and in turn has seen an upsurge in the quality of life of those who live locally.

Police carried out a visit to an address in Camberley along with persons from Trading Standards on 14/12/2017 where a male was arrested for fraud and money laundering offences.  Following the arrest numerous items were seized to assist in the investigation and subsequent search warrants were carried out at business premises in Camberley.  An investigation is now under way.

Two people have been arrested in Camberley this week for drunk-driving as part of Op Dragonfly – targeting drink / drug drivers.

Following some suspicious activity taking place at an address in Camberley a quantity of drugs, money and foreign documents were found and seized.  This find has allowed the local Surrey Heath Safer Neighbourhood to follow up on leads and develop a better intelligence picture.

A car wash in Camberley has this week been served stop notices by the Borough Council to cease trading following an on-going investigation into how the business trades.  This is a great example of partner agencies working in conjunction to tackle illegal trading.


Q.  What is the point of reporting crime to the police?  I know who did it but the police do nothing.

Ans.  Firstly, it is important to report a crime to the Police so that it can be recorded, a crime number allocated and investigated as necessary (see below).  If we don’t know about a crime, we cannot research patterns for intelligence purposes, or make links to a series.

Secondly, we are fortunate that we do not live in a totalitarian state where anyone can be arrested and imprisoned (or worse) merely on suspicion of committing a crime.  If there is proof that a particular person committed a crime, the Police will always record it as such.  If it is only suspected that someone committed a crime the Police can question them formally or informally but without proof/evidence of them being responsible for committing the crime they may not be able to secure a charge or similar sanction.

Thirdly, in an ideal world, the Police would have sufficient resources to investigate all crime.  However, Police budgets are limited and as such we have to make some difficult decisions about what is proportionate for our finite resources to investigate.  As a result, the Police recognise that they are unable to investigate every crime.  They have a standard method of assessing whether to investigate a crime or file it away until further evidence is forthcoming. 

They call it THRIVE.  This is short for Threat, Harm, Risk, Investigation, Vulnerability and Engagement.  They firstly assess the threat of a person or thing causing danger or damage to a person, property or the community.  If there is a threat, they then have to assess the likely harm (physical or emotional) that could be caused if the threat is carried out and the risk that the threat or harm will occur or recur. 

Having assessed the threat, they then have to consider what viable and proportionate (ie is it cost effective, too time consuming or resource intensive) lines of investigation are available.  If the threat is assessed as low and the chance of solving the crime is also low, it will be filed and not investigated further until the circumstances change (eg new evidence, new witnesses etc). 

If the threat is assessed as high, the crime will be investigated even though the chance of solving it may initially be assessed as low due to the risks involved.  In cases that are high on “Solvability” but low on Threat/Harm/Risk there is scope for professional discretion.  The assessment of the threat is also affected by considering the vulnerability of those involved (eg the victim/suspect, their family and others involved) which could affect their ability to take care of or protect themselves. 

Engagement considers whether the victim of the crime or the police can deal with the threat themselves or whether they need to engage other units or teams within the police or from partner agencies.

The THRIVE assessment is always recorded for each crime on the police computer in order that these decisions made by officers tasked with deciding whether or not to investigate a crime are accountable.

If you are reporting a crime that won’t be investigated then you will be told the reasons why by the contact centre.

(Nb.  If you have any questions that you would like to put to the Surrey Heath Police Commander, please send them in a reply to this communique)



Man charged with drink-driving following a collision in KnaphillIssue Date:13 December 2017


A man has been charged with driving over the prescribed limit of alcohol following a collision in Knaphill on 12 December.  Vivencio Cuenca, 63 of Barnby Road, Knaphill was driving a silver Hyundai on Anchor Hill when, at approximately 5.15pm, his vehicle was in a collision with another car.   The occupant of the other car fortunately only suffered minor injuries but was taken to hospital as a precaution.   The road was closed from around 5.50pm while ambulance and fire and rescue service teams worked on the recovery.  The road was reopened around 7.45pm. 

Each and every year, people’s lives are destroyed through drink and drug-driving, and it won’t be tolerated on our roads in Surrey and Sussex.  In the first 10 days of our Christmas anti-drink/drug driving campaign, we have made 50 arrests for drink and drug-driving offences – of these, 25 people have been charged and 20 released under further investigation. 

People in Surrey can text officers on 65999 with the details of people they suspect of drink or drug-driving. Alternatively, you can visit the Crimestoppers website or contact the independent charity anonymously on 0800 555 111.  If you know someone is driving while over the limit or after taking drugs, call 999.




Be safe at home

1. Keep your home secure Make sure that you’ve secured all outside doors and windows and, if going out and you have a burglar alarm, make sure it’s set.

2. Store gifts well out of sight until Christmas Day.

3. When going out, user timer switches. To turn switches on when it gets dark - don’t forget bedrooms.

4. If going away. Don’t close your curtains in the daytime, unless a room is clearly a bedroom. Ask a trusted friend to close them for you when it gets dark. They can make your house look occupied in your absence and even park their car in your drive. The best burglary deterrent is to make your house look occupied at all times.

5. Cancel your milk order if you are going away.

6. A plug-in timer for the radio would make it sound as if someone is at home. Tune the radio to a station that has more talking than music.


Be safe when parked at home


7. Don’t leave the engine running.  On cold mornings, never leave your vehicle unattended with the engine running to warm it up or defrost the windows. So many cars are stolen this way it has a name – frosting!

8. Use locking wheel nuts on alloys.  Fit locking wheel nuts, as alloy wheels are often a target for car thieves.

9. 10. & 11. Don’t leave car doors or windows open and remember to lock all car doors. Close and lock all doors and secure windows every time you leave the car unattended.

12. Don’t park cars where they’re hidden from view.  If you can’t park in a garage, try and park your car where you can see it from a house window. Do not park it behind high walls or bushes.

13. Use security lights on outside walls.  Thieves don’t like working in the light where they can be detected.

14. Remove your in-car electronic equipment.  These are the most sought-after items in your car. With satnavs remember to remove suction pads, and wipe away any tell-tale marks as thieves will look out for these.

15. Keep fuel caps locked.  You should have a fuel cap which locks.

16. If you have a garage, use it.  Always lock your car and garage or try to park in a well-lit, open place.


Be safe when leaving your car


17. Don’t leave anything on display in your car.  At this time of year make sure any presents are kept well out if view. Even an old coat on the back seat is a temptation for someone to ‘smash and grab’.

18. Do not display personal information in the car.  eg. private mail or documents with your address on it.

19. Don’t keep car registration documents in the car.  Having access to your car registration documents makes it easier to sell on your car illegally.

20. & 21. Take all your belongings with you when you leave the car and shut your glove compartment.  Never leave any of the following on display, as they are all particularly attractive to car thieves: mobile phones; laptop computers; credit and debit cards; cash.

22. Use a steering wheel lock.  Mechanical immobilisers, such as steering-wheel locks, are a good alternative to electronic immobilisers.

23. Security etch windows.  Consider having your car’s registration number, or the last 7 digits of your Vehicle Identification Number (VIN) etched onto all glass surfaces – including the headlamps.

24. Don’t leave your keys in the ignition.  When you leave your car, always remove the ignition key and lock all doors. Follow this routine all the time, even when filling up with petrol or just popping into the shop.



In the year ending June 2017, the average crime rate in Surrey Heath was lower than the average crime rate across similar areas.  Click on the link to view the evidence:

Police in Surrey Heath continue to work to cut crime, but they cannot fight crime alone.  They need your support.  Your Surrey Heath Neighbourhood Team is there to listen to your concerns and act upon the issues that matter to you most in order to help you feel more confident in your community.  Details of the Surrey Heath Neighbourhood Team can be found here: .  This link also provides you with the latest news from the police in Surrey Heath.

For more detail on your local neighbourhood team including the local PCSOs, their local priorities, the local crime statistics map for October and a stop and search map please follow the links below:

Camberley Town and St Pauls

Old Dean, St Michael’s and Watchetts:

Frimley, Heatherside and Parkside:

Mytchett, Deepcut and Frimley Green

The Six Villages:

If you have any information to give to the police on crimes in your area or wish to discuss issues that relate to crime in your area, the Surrey Heath Neighbourhood Team can be contacted as follows:

Police Station Surrey Heath Borough Council, Surrey Heath House, Knoll Road, Surrey Heath, Surrey GU15 3HD

Phone 101





How you can help Surrey Police and your Surrey Heath Neighbourhood Team

Reporting a crime.  Find out how you can report a crime, including theft and burglary, criminal damage, hate crime, and fraud.  Click on the link to

Reporting anti-social behaviour and driving.  Report anti-social driving on the DriveSMART website.  Click on this link:

Reporting lost and found property.  Find out how you can report lost property.  Click on this link:

Reporting neighbour disputes.  Disputes between neighbours can be caused by a variety of reasons. If it involves an assault or threat of violence, a breach of the peace or criminal damage it is a police matter. Call 101, report online or call 999 in an emergency. For further details on how to report neighbour disputes click on this link:

Reporting road traffic collisions.  If you are the driver of a vehicle involved in a road traffic collision and owner / insurance / vehicle details were not exchanged at the scene OR you sustained an injury, you must report the incident in person at a police station as soon as possible and within 24 hours. You are legally obliged to do this.  For further details on reporting non-urgent traffic accidents click on this link:

Reporting a sounding alarm.  If an alarm sounds and there is evidence of criminal activity underway or you see something suspicious call 999. Don't be tempted to put yourself in danger by making checks yourself.  Unless there is suspicious activity the police will not attend.  If an alarm persistently sounds and it becomes a nuisance you should contact your local council who may send an Environmental Health Officer.  For further information click on the link:



Surrey Heath police continue to appreciate your feedback on the information that they are sending out via the regular Crime Reports and these weekly Communiques.  Your suggestions on how we can improve them or give you more information that is relevant to you are very much appreciated?  The responses so far have been mostly positive, but we would appreciate more.  If you have not yet responded please do so.  It will help ensure that these communiques continue if the response is positive or will change if the response is negative.


Crime Report Dec 2017

Message Sent By
David Howie (Surrey Police, Community Engagement Volunteer, Surrey Heath)


November 14

Action Fraud

Message sent by
Action Fraud (Action Fraud, Administrator, National)

The National Fraud Intelligence Bureau (NFIB) has identified a number of reports where job seekers are being targeted by fraudsters trying to obtain personal and banking details from them, or requesting money to secure accommodation.

Individuals registering with job seeking websites or searching for jobs on The Student Room website are being contacted by bogus recruitment companies/businesses asking them to complete application and interview forms which request personal details and banking details, as well as copies of identity documents.

In some instances the applicant is invited along for interview, either in person or over the phone, to make the process look as legitimate as possible. This is impacting on students and graduates looking for work both in the UK and overseas. Some job seekers, as well as divulging personal details, have paid money to the fraudsters in order to secure a bogus rental property alongside the job offer.

How to protect yourself:

  • Check emails and documents from the recruiter for poor spelling and grammar – this is often a sign that fraudsters are at work.
  • If visa fees are mentioned, ask the embassy representing the country where you believe you will be working how to obtain a visa and how much it costs. Check that the answers the potential employer or recruiter gave you are the same – if they’re not, it may be a sign of fraud.
  • Carry out thorough research to confirm that the organisation offering you the job actually exists. If it does exist, contact the organisation directly using contact details obtained through your own research or their website to confirm the job offer is genuine.

What to do if you’re a victim:

  • If you think your bank details have been compromised or if you believe you have been defrauded contact your bank immediately.
  • Stop all communication with the ‘agency’ but make a note of their details and report it to Action Fraud.
  • Warn the operators of the job website you used that their site is being used by fraudsters.
  • If you have been affected by this, or any other type of fraud, report it to Action Fraud by visiting or by calling 0300 123 2040.
Message sent by
David Howie (Surrey Police, Community Engagement Volunteer, Surrey Heath)


                                                       November 2017/ Issue 21


Good news

Recent Press Releases

Request for information – stolen off road go-carts

Crime Prevention Advice – leaving vehicles unattended when defrosting windscreens

Police focus on burglary prevention this winter

Phishing scams


How to contact your neighbourhood team


Property Closure.  70A Bagshot Green was closed by police on Saturday 4th November and after a quick court hearing on Monday 6th November the case has been adjourned until 13/11/2017 where a full closure hearing will be heard.  The closure has come about due to on-going reports of ASB and drug activity linked to the property.  This is the 8th property closure in which the SH SNT have completed in this calendar year and is another example of showing how we will robustly deal with ASB.

Male charged with theft.   A male has been charged with one count of theft from the BP fuelling station, West End which was committed in October.  The male is due to be sentenced on 05/12/17 and after being found guilty of a number of thefts only the week prior.  Effecting the arrest quickly and efficiently has meant he will be back before the court soon.

Female charged with MOWP.   A female has been reported with two counts of MOWP (Making Off Without Payment) from the BP fuelling station, Bagshot which were committed in early November.  The female was arrested and reported for the offence which will subsequently see her in court in the near future

Arrest on Warrant.   A local Camberley man who is known to evade police was arrested on warrant on 09/11/17 after being spotted by local PCSOs.  The male will remain in police custody and placed before the next available court.

Male arrested on suspicion of Burglary.   A Camberley man was arrested on suspicion of burglary on 10/11/17 after being located by local PCSOs.  The male remains in police custody where an investigation is on-going.

Female removed from The Square (formerly the Mall, Camberley).  A female was removed from The Square, Camberley after being abusive and threatening to The Square Security on 09/11/17.  Evidence was gathered by the local team whilst the female was interviewed by officers from the Area Patrol Team. The matter is under investigation with a positive outcome appearing likely. 


Court orders corrupt NHS employee and ICT Supplier to pay back ill-gotten gains.  Issue Date: 08 November 2017

A corrupt ICT supplier; and the senior hospital official who asked him for a bribe in return for awarding a software contract; have each been ordered to pay back over £80,000 to the Royal Surrey County NHS Trust.  On 21 November 2016, Peter Lewis, 58, of Windlesham, admitted receiving corrupt payments from Richard Moxon, 42, of Wybunbury in Cheshire in return for awarding him an ICT contract worth £950,000 in the first year.  Mr Lewis was employed as the Director of Informatics at the Royal Surrey County Hospital at the time of the fraud (2011). 

Following the sentencing of the two men on 6 January 2017, Surrey Police financial investigators began the painstaking work of identifying how much each man had benefitted from the fraud, and what assets they had, in order to claim it back for the NHS Trust. 

At a Proceeds of Crime Act (POCA) confiscation hearing on Friday 3 November 2017, the court heard that Moxon had paid Lewis £80,970 in return for being awarded the contract.  Lewis was not in court, but did not dispute the figure and agreed to pay the NHS Trust the money within three months.  Calculating how much Moxon had benefitted from the fraud was complicated by the fact that the Trust had incorporated some of the intellectual property within the software into a new system in August 2012. Even when the value of this was accounted for, Moxon and his legal team agreed that he had benefitted to the value of £502,032.  Moxon had spent much of this income, so the court heard he only had tangible assets worth £81,168.69, and he was ordered to pay that sum within three months.  The remaining benefit to Moxon will lie on file and he will pursued for it should he come into further money in the future.

Detective Inspector Matthew Durkin, from the Surrey Police Financial Investigation Team said:  “Peter Lewis sought to greedily divert money from the NHS into his own pockets. While it was satisfying to see justice being served through a custodial sentence, it is more satisfying to see the money he made from his crime being confiscated from him and returned to the NHS where it belongs.  “Richard Moxon benefitted handsomely from his collusion in the fraud.  This confiscation order forces him to give up substantial assets, including selling his home, in order to pay back some of what he owes.  Friday’s court order will remain in place until he has paid back every penny, and we will be revisiting his finances in the future to make sure he repays what he owes.”


Petrolheads! Can you help us find three stolen off-road go karts?  Issue Date: 07 November 2017

Three all-terrain go karts were stolen from Blackstroud Lane East in Lightwater overnight on 2-3 November.   Two of the go karts are ‘drift karts’ and have a red and yellow framework with a white rear suspension structure. The other kart is also red and is known as a ‘Bo-Kart’. 

PC Sam Holloway of the Area Policing Team said: "These karts were stolen from a secure location, so forced entry would have been used by the people responsible.  They are more than just nuts and bolts.  The victim invested time and effort modifying these karts so we are working hard to find the karts and the people who committed the theft.  

If you have information with regards to the whereabouts of these karts, please contact 101 with the reference number 45170121986.  You can also report information anonymously to independent charity Crime Stoppers on 0800 555 111.


For more details on how to keep your vehicles safe and reduce the risk of becoming a victim of theft, visit our website:



Frosty Morning have arrived.  Surrey Police would like to remind motorists not to leave their vehicles with the keys in the ignition while the vehicle defrosts.  Thieves are known to target residential areas on cold and frosty mornings looking for cars where the owner has started the engine to defrost the windscreen and then returned inside, leaving the car unattended.

  • If you have a garage, always put the car away at night. This not only keeps the car frost-free but also out of sight of would be car thieves.
  • Always remove keys from the ignition, even if you are leaving your car, just to open a garage door. It only takes a thief a few seconds to jump in and drive away.
  • Cover your windscreen the night before a frost is forecast. This will shorten the amount of time it takes to clear the windscreen.
  • Ensure you have the required de-icing materials available.
  • Stay with your car while it is defrosting. You may even consider taking a cup of tea out with you while you wait.
  • Make sure you allow yourself longer in the morning to get ready if frost or snow has been forecast the night before.
  • Motorists should also be aware that some motor insurance policies become invalid, or the cover reduced, if a car is stolen as a result of keys being left in the ignition.  

Following this advice will help protect yourself, your vehicle(s) and others from harm on our roads this winter.  For more road safety advice please visit the government's website: 


Many thanks.  Stephen Cake, 15895, Designing Out Crime Officer (DOCO), Western, Surrey Police



The increase in burglary across Surrey, especially in the north, has shown Surrey Police that they need to drive home the security message and get residents to make a change.  Their research shows that people are aware of crime prevention messages and know what they should be doing but often they don't make a change as they don't think it will happen to them.

The current media focus is concerned with getting residents to think about the different types of burglary and how at risk they might be and what they need to do to reduce the risk.  In addition, local teams will proactively patrol identified burglary hotspot areas and advise residents of the dangers and how to reduce the risk.  The Surrey Police social media messages will also urge residents to report any suspicious activity that could be linked to a burglary, as well as registering their belongings on to improve their chances of it being returned if stolen.   

Handbag thefts and losses are costing British women £4.9bn according to research.  The most common places that women’s handbags disappear:

  • Nearly a quarter of women had their bag stolen in a bar or pub (23%)
  • One in ten women had their bag stolen at work (10%)
  • Nearly one in ten (9%) had their bag stolen whilst on holiday
  • Seven per cent had their bag stolen from their car or within their home
  • Six per cent had their bag stolen on a train or tube  

The research also reveals the top ten handbag contents to be:

  • Home Keys (94%)
  • Cash (94%)
  • Credit / cash cards (88%)
  •  Personal mobile phone (84%)
  • Wallet (68%)
  • Make-up and perfume (61%)
  • Car keys (59%)
  • Membership cards (46%)
  • Driving License (36%)
  • Medication (32%) 

To reduce the risk of becoming a victim:

  •  Never leave handbags hanging unattended on trolleys or pushchairs.
  • Always keep your handbag with you, as just a few minutes spent looking at items on a shelf can be enough time for an opportunist thief to grab your personal possessions.
  • Think when walking down the street or looking at items on a shelf: could someone unzip or open your bag without you realising, particularly when it is over your shoulder or on your back?
  • Always keep handbags and bags zipped up and never place purses and other 'valuables' at the top of your bag.
  • Consider the use of handbag/bag personal attack alarms - these are inexpensive and alert you to the fact that someone is trying to steal your purse or personal possessions - research the internet to find national and local supplier details.
  • Where possible, place your bag straps over your head and diagonally across your chest so that it is harder for someone to snatch it - however, never place yourself at risk of attack.
  • Consider spreading out the items in your bag by using different pockets and sections so that personal possessions are separated
  • Be vigilant! -If you see someone that you think is acting suspiciously, please inform shop staff, security staff and telephone police.

Here’s what you need to know: 

  • Fraudsters create authentic looking emails purporting to be from genuine companies, or even some you know, in order to defraud you.
  • Do not open any attachments in any unsolicited emails you receive
  • Do not click on the links in any unsolicited emails you receive.  They could lead to malicious sites designed to infect your computer with malware or steal your personal or financial details
  • Never respond to emails that ask for your personal or financial details.  Your bank and other reputable organisations will not send you emails asking for this sort of detail 


Surrey Heath police would appreciate your feedback on the information that they are sending out via the regular Crime Reports and these weekly Communiques.  Is the time spent providing the information appreciated?  Is there any way we can improve them or give you more information that is relevant to you?  We have had a few responses, mostly positive, but would appreciate more. 


If you have any information to give to the police on crimes in your area or wish to discuss issues that relate to crime in your area, the Surrey Heath Neighbourhood Team can be contacted as follows:



October 2017

Message sent by
Val McPherson BEM (NHWN, Chair:Thames Valley Neighbourhood Watch Association, Thames Valley )

This is a message from the Thames Valley Neighbourhood Watch Association.

With the considerable increase in the number and the variety of cons and scams, thieves are adapting their methods to come up with new ways to share your personal data and other information. On most new credit or debit cards, you will see a wireless symbol which informs you that your card uses Radio Frequency identification RFID technology. This allows you to simply tap your card on card-readers to make payments up to £30.

However, this comes with security risk,as criminals can create an RFID reader with minimal effort and steal your details. They can also download an app onto their Smartphones to achieve the same results. They only need to brush past your pocket or bag with their device to do this. You might not even notice it happening.

Thames Valley Neighbourhood Watch Association is able to offer you a very competitively- priced solution with the Card Defender. Since we publicised their availability at the end of January this year, over 6000 have been purchased from the Association.

The Card Defender is a  sleeve card holder that provides RFID blocking technology and it protects contactless cards from being read. A similar device was demonstrated on an edition of BBC TV's "Rip of Britain" earlier in the year. We recommend that everyone carrying a contactless cards should have one or more Card Defenders and this also applies to Students ID and Oyster Cards.

Due to the unprecedented  demand for these Card Defenders, we have new stock available with our Thames Valley NHW logo. 

The Card Defenders are now available from the Thames Valley NHW Association for just £1.20 each; 5 for £5.00; or 10 for £8.00 plus postage, and prices for more Card Defenders are available on request.
Please pass this message on to your families, friends and neighbours.

To order please contact our Thames Valley Neighbourhood Watch Association Secretary:  Naomi Arnold MBE, on her personal email address:


Hi All

As you may have seen from the latest Heath Watch NW have set up a Facebook page ( and will in future be posting thereon items of interest and crime warnings. It seems to me that this will duplicate that which I selectively send out from the information sent to me by NW. So as not to burden you with overkill I shall no longer send out snippets that I receive. I will send the latest copy of Heath Watch as and when I get it however I suspect that will appear on Facebook in time as well.

Mike Reed




Please find below links of interest:

The Surrey Heath Police Twitter account which is @ surreyheathbeat

Trading Standards

If you or someone has been a victim of a Doorstep Scam, contact 101 or if still at property 999


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